HeydayFootwear.com offers free returns on full price items.
Returns will be accepted within 7 days of delivery of full price orders for US customers.
All shipping and handling charges are non-refundable. Please contact us prior to returning your order.
Sale items may not be returned or exchanged and are final sale.
International orders may not be returned and all international sales are final.
Please contact us with your order number within 7 days to arrange a return or exchange.
Contact us at firstname.lastname@example.org or 347-443-9329 Mon. - Fri. 9am-5pm EST
Please try your best to maintain items in pristine condition. All returned items must be unworn, unwashed, undamaged, unused, and with all original tags, straps, and components attached. Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes. Upon receipt of returned merchandise, Heyday has the right to deny credits if the goods do not meet the return policy requirements.